|Previous Section||Index||Home Page|
Mr. Andrew Turner: To ask the Secretary of State for Northern Ireland what measures are in place to protect the rights of victims of terrorism in Northern Ireland; which of the measures for victims' rights contained within the Belfast Agreement have been implemented; and what plans he has to protect victims' rights. 
Mr. Browne: The Belfast agreement 1998 makes specific reference to the importance of acknowledging and addressing the suffering of victims of violence as a necessary element of reconciliation, and recognises the need to provide services that are supportive and sensitive to their individual needs.
11 Jun 2002 : Column 1202W
Following publication of his report "We Will Remember Them" in April 1998, the Government appointed Adam Ingram as Minister for Victims and the Victims Liaison Unit was established to take forward the implementation of the report. Since then Government have committed more than £18.25 million to support victims of the Troubles, funding a number of initiatives including:
Also, as part of the Belfast Agreement and the Northern Ireland Act 1998, the Northern Ireland Human Rights Commission was given the responsibility of advising the Secretary of State on the scope for defining, in Westminster legislation, rights supplementary to those in the ECHR which, taken together with the ECHR, could constitute a Bill of Rights for Northern Ireland. The agreement also says that the Bill should reflect the particular circumstances of Northern Ireland.
The Commission consultation document "Making a Bill of Rights for Northern Ireland" indicated that the rights of victims, both those arising from the conflict and more generally, should be included in a Bill of Rights. The Government have drawn no policy conclusions from the consultation document but will give careful consideration to the formal recommendations made by the Northern Ireland Human Rights Commission which we expect to receive in 2003.
11 Jun 2002 : Column 1203W
Jane Kennedy: The information requested by the hon. Member is listed in the following table. It is not possible to attribute letters separately to the Minister of State and Parliamentary Under-Secretary of State for Northern Ireland from members of the public. The combined totals have been provided on a separate table.
|January||||106 + 12||67 + 15||56||45||60|
|February||||107 + 29||53 + 22||52||38||62|
|March||||110 + 28||102 + 21||68||54||58|
|April||||89 + 19||70 + 19||38||39||55|
|May||||102 + 22||53 + 15||42||41||39|
|June||||84 + 14||88 + 21||83||38|||
|July||73 + 13||92 + 24||71 + 22||61||58|||
|August||49 + 21||75 + 10||56||52||43|||
|September||48 + 14||81 + 27||73||40||36|||
|October||61 + 21||72 + 42||94||51||57|||
|November||48 + 21||61 + 33||97||50||81|||
|December||58 + 14||57 + 20||85||30||43|||
(21) From July 1997 until July 1999 there were two Ministers of State at the Northern Ireland Office.
11 Jun 2002 : Column 1204W
Mr. McNamara: To ask the Secretary of State for Northern Ireland what targets have been drawn up by the police ombudsman for the number of days taken to complete each stage of the complaints process; and what his assessment is of progress made towards meeting these goals. 
Jane Kennedy: The police ombudsman advises that the targets for dealing with complaints are contained in the police ombudsman's corporate statement and annual business plan 200102. The targets are reproduced in the table and include the current levels of achievement. In a number of categories the process for measuring the level of achievement against target is currently at the development stage and therefore these figures are not yet available.
|Target||Level of achievement|
|95 per cent. of telephone calls to the FreePhone number answered within 20 seconds||100 per cent. answered within 20 seconds|
|90 per cent. of complaints to be acknowledged by letter within three working days||77 per cent. acknowledged within three working days|
|90 per cent. of complainants calling at the Office to be seen within 10 minutes of arrival||100 per cent. seen within 10 minutes|
|90 per cent. of complaints to be allocated action within three working days||74 per cent. allocated action within three working days|
|90 per cent. of complaints for fast tracking to be allocated action within one working day||95 per cent. allocated action within one working day|
|90 per cent. of complaints to be referred for Informal Resolution within three working days of consent being given||78 per cent. referred within three working days of consent being given|
|90 per cent. of complainants to be kept informed of progress of Informal Resolution within seven weeks||Target deemed inappropriateprogress of Informal Resolution is within control of the police|
|90 per cent. of complainants to be contacted within three working days of complaint being allocated||Measurement methodologies currently in development; no information available|
|90 per cent. of statements from complainants to be taken within 21 days of complaint being allocated||Measurement methodologies currently in development; no information available|
|95 per cent. of complainants to be kept informed of progress at least every four weeks||Measurement methodologies currently in development; no information available|
|95 per cent. of police officers to be kept informed of progress at key stages of the investigation||Measurement methodologies currently in development; no information available|
|95 per cent. of emergency incident calls from the police to be responded to 24 hours a day||Measurement methodologies currently in development; no information available|
|70 per cent. of arrivals at emergency incident locations to within three hours at any time (1.5 hours in Greater Belfast)||Measurement methodologies currently in development; no information available|
|70 per cent. of investigations completed by the office not to exceed 110 working days||Measurement methodologies currently in development; no information available|
|95 per cent. of forensic exhibits for evidence to be submitted to forensic lab within two working days||Measurement methodologies currently in development; no information available|
11 Jun 2002 : Column 1205W
Mr. McNamara: To ask the Secretary of State for Northern Ireland if he will break down the number of complaints received by the police ombudsman by (a) perceived community origin, (b) gender and (c) other recorded categories of complainant. 
Jane Kennedy: The police ombudsman advises that a monitoring form is issued to all complainants asking a number of questions. The answer provided is based on a return of monitoring forms from 2,731 complainants during 200102.
|Community background||Number||Total||Those with known community background|
|Church of Ireland||117||4||22|
|Gender||Number||Percentage||Percentage of those with known gender|
11 Jun 2002 : Column 1206W
|Age group||Number||Percentage||Percentage of those with known ages|
|Marital status||Number||Percentage||Percentage of those with known marital status|
|Occupational status||Number||Percentage||Percentage of those with known occupational status|
|Looking after family||40||1||8|
11 Jun 2002 : Column 1207W
|Ethnic origin||Number||Percentage||Percentage of those with known ethnic origin|
|Disability||Number||Percentage||Percentage of those known|
|Next Section||Index||Home Page|