To achieve an ACE Index outturn of +6 per cent
To break even while achieving a 6 per cent real
rate of return on capital, taking 1 year with another.
To achieve an HGV/PSV test exemption rate of
less than 0.01 per cent.
To achieve an HGV/PSV test error rate of less
than 0.47 per cent.
To achieve a roadworthiness prohibition error
rate of 0.5 per cent or less.
To return 95 per cent of maintenance assessments
for "O" licence renewals and variations within 6 weeks
and 99 per cent within 12 weeks.
To decide 99 per cent of all MOT Statutory Appeals
against refusal to issue a test certificate within 5 working days.
To decide 95 per cent of Traffic Enforcement
reports for Traffic Commissioners within 4 weeks or other agreed
To examine a minimum of 1.4m HGV and 0.145m
PSV tachograph charts.
To weigh a minimum of 115,000 goods vehicles
To achieve DOT weigh bridge site equipment availability
at 90 per cent level nationally.