Examination of Witnesses (Questions 320
WEDNESDAY 17 JANUARY 2001
320. You are going to try and reduce that.
(Mr Austin) Absolutely.
321. What benefits have come from the strategy
(Mr Austin) Greater awareness of cooperating between
people and, for example, with the DVLA, when you pass your test
you will not have to jump through hoops to get your licence made
into a full one. That is a nice illustration of something that
we may not have considered before. I get the impression that they
have a much greater willingness to be co-operative on that level.
322. Finally, Mr Austin, will you be looking
at the whole business of appealing against your decision for those
people who have to work with you? You, it seems to me, are constrained
by your trading fund. Secondly, that you only have a very, very
limited way of making money, you made that very clear to us today.
Those are two major constraints. I am concerned, because it does
make me wonder, whether anyone who is dealing with you will have
the right to effectively get a second opinion on something like
the closure of a centre?
(Mr Austin) That is, I have to admit, not something
that I have spent much time giving thought to. What I am adamant
about is if people feel uncomfortable with that I am happy to
explore the mechanisms to give them the ability to feel they are
not talking to a monopoly. I am happy to explore a mechanism to
overcome that if I can. I do not have an answer at the moment.
323. If you bear in mind we may be asking you
this question again in due course that may help you concentrate.
Thank you very much for your evidence.