Select Committee on Merits of Statutory Instruments Eighteenth Report


APPENDIX 1: WRITTEN EVIDENCE


Letter from Mark McLaren, Public Affairs, Which ?

We are grateful for the opportunity to comment on the Home Information Pack (HIP) regulations as summarised in your e-mail. Given the very short timescale ... I hope that this brief letter will suffice for our response for Committee members. I am content for this response to be published if appropriate.

Though we were involved with DCLG in developing their HIPs policy, we withdrew that support as a result of the July 2006 Government announcement that Home Condition Reports (HCR) will not be a mandatory part of HIPs. Since then, we have not taken an active role, as outlined in the attached letter dated 18 July 2006 to Rt Hon Ruth Kelly MP, DCLG Secretary of State ... We have thus not made detailed comments on the draft regulations issued since then.

We now await the results of the pilot studies commissioned by the DCLG to see whether partial HIPs with voluntary HCRs will work as the Government hope. Which? remains of the view that a mandatory HCR is an essential component of a HIP and that its absence may render the pack an expensive waste of time for consumers.

Which? does however remain committed to reforming the house buying and selling process for the benefit of consumers; for example we are currently working closely with MPs and Peers on the Consumers, Estate Agents and Redress bill currently before Parliament.

Among other measures, this bill will require estate agents to belong to an OFT approved complaints scheme and keep better records. However we are also promoting an amendment, not currently supported by Government, to establish a low cost positive licensing scheme for estate agents. This would allow the OFT to monitor and enforce the proposed legislation.

17 April 2007

Letter from Nick Stace, Director of Campaigns and Communications, Which ?, to Rt Hon. Ruth Kelly MP, Secretary of State for Communities and Local Government

I am writing to express our disappointment with your decision to withdraw the Home Condition Report from HIPS and our intention to no longer support their introduction.

The Home Condition Report was an essential part of the HIP. It seems extraordinary that the first major decision by your new Department is to reduce the consumer benefits of a flagship policy because you have come under pressure from the industry, including estate agents.

Which? has worked with your Department and the industry to ensure that the implementation of HIPS would be a success and we viewed the proposed pilots as key to ironing out any problems. Clearly your concern over misinformed headlines has led you to conclude that other interests should dominate.

This half-baked compromise will result in something that is of little value but of real expense to consumers and Which? cannot therefore continue to provide support. For interest, estate agents are the second least trusted profession after politicians. After this U-turn, it is perhaps not surprising.

Which? will continue to argue strongly for home buying reforms particularly the creation of proper redress mechanisms for consumers.

18 July 2006

Letter from Paul Marsh, Law Society Deputy Vice-President and member of the Law Society HIPs Taskforce

We do not consider that the Home Information Packs Regulations 2007 serve in any way the government's aim of making the home buying process easier and more transparent. They will, in fact, make the process more difficult, much more expensive and remove existing transparency from the market place. The government has refused on numerous occasions to take any account of the concerns expressed by the Law Society about HIPs.

The whole idea of a mandatory HCR was misconceived from the beginning. By removing the mandatory HCR in the way it did, the government has undermined the whole concept of the HIP.

There is no evidence that EPC's will reduce carbon emissions from homes. If they do they should be supported. It is wholly inappropriate to link EPC's to HIPs. There were several methods by which EPC;s could have been promoted in a far more cost effective and efficient manner. The government has persistently refused to listen to reasoned and informed argument from major stakeholder in the industry on this issue.

18 April 2007

Letter from Peter Bolton King FNAEA FRICS, Chief Executive, National Association of Estate Agents

The National Association of Estate Agents (NAEA) is the UK's leading professional body for estate agency personnel, representing the interests of approximately 10,000 members who practice across all aspects of property services both in the UK and overseas. These include residential and commercial sales and lettings, property management, business transfer and auctioneering.

The National Association of Estate Agents is dedicated to the goal of professionalism within high street estate agency. Its aim is to reassure the general public that by appointing an NAEA member to represent them they will receive in return the highest level of integrity and service in both sales and lettings. Each NAEA member is bound by a vigorously enforced Code of Practice and adheres to professional Rules of Conduct. Failure to do so can result in heavy financial penalties and possible expulsion from the Association.

The National Association of Estate Agents welcomes the fact that the House of Lords Select Committee on the Merits of Statutory Instruments is to debate the Home Information Pack Regulations.

We are grateful for the opportunity to make comment and have set out below brief answers to the questions sent to us. As time is of the essence these are not written in great detail. If further elaboration is required then please let us know.

The Home Information Pack Regulations 2007 revoke and replace the Home Information Pack Regulations 2006 (of June 2006). We understand that you took part in the HIP Components Project Board which DCLG consulted in preparing the 2006 Regulations. Did you consider that the 2006 Regulations effectively served the Government's aim of making the home-buying process easier and more transparent?

The NAEA did sit on the HIP Components Project Board and has made numerous written submissions and briefing documents throughout the legislative process. We have consistently stated that the Government's, and our, desire to improve the Home Buying and Selling Process will not be improved by the introduction of HIPs. As we have mentioned to the Minister, more than once, if HIPs were really going to achieve this, thus reducing our members' costs and increase their profits, members would have been 100% in favour of them. Instead the vast majority believe that this is an added cost to the process which will adversely affect the market.

One of the Government's aims is to speed up the process. If one considers the limited documents that are now included in the HIP it is very unlikely that there will be any gain in time other than perhaps the availability of Leasehold information. This particular information is difficult and increasingly costly to obtain, a fact recognised by the CLG who have now agreed that it does not need to be available at the point of marketing. A similar decision has been reached in respect of local searches given the ongoing difficulty in also obtaining them. The NAEA has constantly mentioned these two problems and remains very concerned about the potential cost implications in respect of the leasehold documentation. We already hear of Management Companies asking for considerable sums when requested for a quicker service.

The Regulations now say, that on Marketing a property, the only documents required are the Title extract, Index, Sellers Form and the Energy Performance Certificate. In our opinion these documents will do little to achieve the Government's second aim of providing upfront information enabling the potential purchaser to make a more informed decision. We believe that almost no sales are lost as a result of the local search and few affected by the title documents. In any case insurance is available for defective title.

With no required legal summary, it is unlikely that potential purchasers will in any case be able to make much of the information provided.

In Scotland, as part of the trial for the Purchaser's Information Pack, the Association is helping the Scottish Executive pilot a "Sellers Questionnaire". This document will potentially provide the majority of the information about a property that will be of interest to a potential purchaser. This type of document should have been considered for England and Wales without the need for searches and title information.

The NAEA supports the principle of Energy Performance Certificates but does not feel they need to be part of the HIP but should be provided before an exchange of contracts. Our general feeling is that they will not, in the vast majority of cases, influence the buyer and we cannot see why this information is required on marketing. The EU Directive refers to the "sale or letting of property" and not the marketing.

In summary, if one looks at other systems around the world, there are many other ways of improving the home buying process but HIPs will not achieve this. In addition we cannot see how it is really going to make the process more transparent. Interestingly the base line research in respect of HIPs appears to show that 79% of those asked were satisfied with the current process.

We are also still convinced that HIPs will actually have an adverse affect on the market. Our independent research indicates that a significant number of potential sellers will think twice before marketing their property if they have to consider paying for a HIP on withdrawal. This was especially so in areas of the country with lower savings. The net result would be a reduction in supply, which is already very tight in some areas, causing continuing price rises. This is not healthy and could lead to unnecessary additional interest rate rises. This is turn would not only harm the housing market but also the whole economy.

In July 2006, DCLG announced that Home Condition Reports would not after all be a mandatory element of HIPs. This is one of the main changes made by the 2007 Regulations. In the light of these changes, how effective do you think that HIPs will be in delivering the same aim?

There is a big argument that says that the only part of the HIP that might have been of use to the Buyer was the Home Condition Report. The Government argues that a considerable number of sales currently fail because of bad surveys. The baseline research says that only 3% of sellers encountered a bad survey. It also states that 20% of the 253 summary forms returned indicated a sale falling through because of a bad survey. However table 3 of the research says that only 114 summary forms were returned, indicating a small and probably insignificant sample. Unfortunately the reason for the sale failure is not tabulated nor do we know how many of these properties, where a transaction failed due to survey, went on to successfully complete with another buyer.

The Association has consistently stated that in our experience, in many cases where a survey shows up a defect, the purchase price is re-negotiated to take this into account and the sale does not collapse.

Clearly whatever one thinks about the whole concept of HIPs, without the HCR they are of very limited use, as discussed above.

The Government believe there will be a good take up of HCRs voluntarily. We believe that is unlikely that more than a small number of people will pay for something they do not need.

The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 contain requirements for Energy Performance Certificates (EPCs) which will have to be included in HIPs for residential properties put on the market. DCLG have said that EPCs will serve the aim of helping to reduce carbon emissions from homes, and that an updated EPC will have to be produced every time a residential property is marketed with an HIP. How effective do you think EPCs will be in meeting this aim? Do you consider that it is appropriate to link EPCs with HIPs in the way proposed by the Government?

As mentioned above the NAEA supports the principle of EPCs. The Association is one of the three awarding bodies for the DEA qualification. However we fail to understand what the European Directive has to do with HIPs and it is not appropriate to link the two together.

We do not believe, certainly in the short to medium term, that buyers will be influenced in their choice by the EPC and it is inconceivable that potential sellers will carry out expensive improvements before marketing. The payback period is just too great and any increase in potential price will not reflect the immediate cost.

Clearly it must be a good idea that every home has an EPC and that owners can potentially look at ways of reducing their running costs and thus reduce carbon emissions. The European Directive suggests an EPC every 10 years yet the HIP regulations insist that a new one is provided every time a new seller markets the property. Where no improvements have been carried out since the last sale this is surely a waste of money.

We do not consider that the EPC Directive is being implemented in the best way and there should have been better consultation as to the most effective way of achieving the desired aim of reducing carbon emissions from homes.

Recently a very senior group of Stakeholders including the NAEA, RICS, Law Society, Council of Mortgage Lenders, House Builders Federation and others met to discuss their on-going concerns that HIPs would not achieve the aim of improving the process. A joint letter was sent to the Housing Minister, and subsequently the Secretary of State, requesting a group meeting to explain how the industry could work with Government to really achieve improvements. Unfortunately these requests were ignored.

We would therefore ask the Committee to seriously consider the facts and to come to the conclusion that the regulations, as now published, will not make the home-buying and selling process easier. HIPs are now purely an administrative burden to the process. Perhaps we could also remind the Committee that Lord Rooker himself said that HIPs had to be right as the Housing Market was too important to risk playing with.

We hope that the above is of help to the Committee and would be happy to answer any further questions.

19 April 2007

Letter from Louisa Stevens, Public Affairs Manager UK, Royal Institution of Chartered Surveyors

Home Information Packs

I thought that it would be helpful to set out the Royal Institution of Chartered Surveyors' (RICS) concerns about forthcoming regulations enabling Article 7 of Directive 2002/91/EC on Energy Performance of Buildings and regulations on Home Information Packs.

We understand that the regulations will be laid on 29 March, the day Parliament rises for Easter recess and that they will be subject to negative resolution. CLG intends that they should come into effect on 1 June 2007 so this is the last possible day they could be laid.

RICS has consistently supported the need to improve the home buying and selling process and provide homeowners with information on energy performance, and has worked with the government over a number of years to achieve this, including providing substantial expert advice and support on the development of Home Information Packs. RICS is uniquely well placed to offer its perspective as the leading property professional body, required by its Royal Charter to place the public interest at the core of all its activities and ahead of its members' own interests.

Lack of consultation

During the period leading up to operational implementation of the Home Information Pack, RICS has become increasingly concerned that the approach CLG intends to adopt does not conform with government principles of better regulation. In particular we are concerned about the legislative and consultative aspects of this exercise: despite several major changes to the policy and implementation proposals for achieving the HIP, there has been little or no genuine consultation in recent months on matters of substance despite the major impact that these will have on the property market. This includes the regulations themselves, which, with two months to go before this policy becomes law, we have not seen. Secondly, CLG has not published a regulatory impact assessment setting out any justification for its current proposals, which we believe represent clear gold plating of an EU directive to achieve unrelated policy objectives. We expand on this issue below.

Gold plating

The Directive requires an Energy Performance Certificate to be provided every ten years; however we believe that the regulations will require that a new Energy Performance Certificate is produced every time a property is marketed since it must form part of the Home Information Pack. This requirement is not backed up by any evidence to suggest any beneficial effect and RICS believes that a more flexible approach, within the confines of the Directive, would enable greater efficiency and lower cost through the provision of an Energy Performance Certificate at any stage of the transaction, for example when a mortgage valuation is prepared.

Moving the Goal Post

The stated objective of the Home Information Pack was to improve the home buying and selling process. In July 2006 the government decided to remove the requirement to provide a Home Condition Report as a component part of the Pack. Furthermore in January 2007, government announced that, at least until January 2008, two other key components of the Home Information Pack, local authority searches and leasehold information, need not be included in the pack as long as they had been requested. As it stands, the Home Information Pack now only contains the Energy Performance Certificate, the title deeds, a sales statement and the pack index. It appears that the main aim of the Home Information Pack is now to reduce carbon emissions rather than to improve the conveyance process. Over the last year the whole policy objective has been changed but no evidence has been published to support the new direction., there has been no adequate trialling and no evidence produced from the inadequate trials;

Market impact

In broad terms, RICS is concerned about the detrimental impact the introduction of Home Information Packs will have on the market and therefore the economy when introduced on 1 June 2007. We are also concerned at the government's cavalier approach to the legislative process. We do not believe that the current implementation approach will work and in particular we envisage a detrimental effect on first time buyers from rising prices, shortage of supply and abortive cost with little discernible benefit if the policy is introduced in its present form. When the regulations are laid later this week we will be urging proper debate in Parliament of these important issues.

28 March 2007

Joint letter from Louisa Stevens, Public Affairs Manager UK, and Gillian Charlesworth, Head of Regulation Policy, Royal Institution of Chartered Surveyors

Further to the submission from RICS on 28 March regarding regulations on Home Information Packs the relevant Statutory Instruments were laid on 29 March. RICS has a number of specific concerns that it would like to bring to the attention of the House of Lords Select Committee on the Merits of Statutory Instruments.

On 29 March 2007 the following regulations and accompanying documents were laid:

  • SI 991 Building and Buildings, England and Wales: The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 (referred to in this letter as EPB regulations)
  • SI 992 Housing, England and Wales: The Home Information Pack Regulations 2007 (referred to in this letter as HIP regulations)

In broad terms and for the purposes of this submission, these regulations require, respectively:

  • an energy performance certificate (EPC) to be provided when a commercial or residential property is marketed, sold or rented
  • a Home Information Pack for residential marketed sales

Our concerns about the regulations and associated documents are numerous but we set out our key concerns as follows:

  • Timing: these regulations have been placed before Parliament a mere two months before they come fully into force (in the case of HIP regulations) bringing about large scale changes to the way property is bought and sold in England and Wales. Certain provisions come into force before the Parliamentary process is complete (17 April for domestic energy assessor accreditation schemes).
  • Quality of drafting. In parts, both sets of regulations are almost impenetrable and they contain a number of provisions that are simply unclear and contradict statements made by the DCLG elsewhere.
    • For example, Regulation18 of the HIP regulations allows a property to be marketed without a complete HIP if leasehold and search documentation is not available, as long as these documents have been commissioned. It goes on to stipulate, however, that a property can only be marketed with an incomplete HIP if the missing documents are expected to arrive within 28 days. However, this regulation is unclear on what must happen if the documents have not arrived within 28 days - i.e. whether the property must be taken off the market until the HIP is complete. The DCLG has informed us orally that the intention is that the property can continue to be marketed even if certain documents are still not available for inclusion in the HIP. However, in a document entitled: "HIPs update: Towards 1 June Summary of Consultation Responses" published on 29 March, the following statement is made at paragraph 13: '"The 28 day period is intended as a limit". This regulation is clearly based on hopes and wishes rather than on what is possible or likely.
  • Contradictions between regulations: We are concerned that the two sets of regulations do not work when taken together, which they must be in the context of HIPs as both sets will apply to the EPC that goes into a HIP.
    • For example EPB regulation 5 (2) requires an EPC to be made available 'at the earliest opportunity' to any prospective buyer or tenant of any building. HIP regulation 9 (b) requires an EPC to be included in a HIP in the context of marketed residential property. We believe there is a big difference between putting an EPC in the HIP - and providing it when asked - and being under a duty to provide it to a range of people "at the earliest opportunity".
  • Consultation and impact assessment process and timing: The associated Regulatory Impact Assessment on Home Information Packs (expected in September 2006, but published on 29 March 2007) admits that, on 1 June and beyond, some of the component parts of the Home Information Pack might not be readily available. The regulations reflect this (as described above), demonstrating the government's own lack of confidence in this initiative. The most notable omission from a large number of HIPs post 1 June is likely to be Local Authority Searches which at present can take up to ten weeks to obtain.

The publication of a suite of documents running to hundreds of pages including regulations, regulatory impact assessments, explanatory memoranda and consultation responses two months before implementation demonstrates once and for all that the government is rushing through the regulations to meet an arbitrary implementation date that can not be met in an orderly manner. The current implementation model government proposes, which follows a major u-turn last July when the Minister withdrew the requirement to include a Home Condition Report in the HIP, has not been the subject of proper consultation or debate in Parliament.

  • Lack of evidence or understanding of likely outcomes: the regulatory impact assessments for both HIP and EPB policy are couched in terms such as 'likely' 'potential' 'anticipated', 'assumed', 'expected'. There is very little concrete fact, almost no firm evidence and no analysis. Government's normal process of evidence based policy decision making has been ignored in this case.
  • Gold plating: The EU Directive (2002/91/EC) on which EPC policy is based contains a provision for a new EPC every 10 years. For marketed residential sales only, the government requires a new EPC every time the property is marketed. This represents a clear case of gold plating and inconsistency - we question why, if the arguments for a new EPC every time a residential property is marketed are so compelling, they have not also been employed in the context of rented and commercial buildings.

In summary, it is RICS' view that Article 7 of Directive 2002/91/EC on Energy Performance of Buildings is being gold plated and used to prop up the HIP, an ailing domestic policy.

Please do not hesitate to contact me should require expansion on any of the points above, or those raised in our initial submission. RICS hopes that the Committee will consider RICS' concerns carefully especially where we have demonstrated that (a) the EU Directive is being gold plated and (b) the regulations will cause confusion and uncertainty, imperfectly achieving government's policy objectives.

16 April 2007

Submission from Wendy Martin, Director of Policy, Local Authorities Coordinators of Regulatory Services

LACORS is the Local Authorities Coordinators of Regulatory Services. It aims to promote and support quality regulation and related local authority services across the UK. LACORS' aims and objectives include providing advice and guidance to local authorities in the development and dissemination of good practice, supporting and promoting effective coordination, consistency, co-operation and collaborative arrangements between local authorities. LACORS' current portfolio of local authority services encompasses trading standards work' amongst others. Primarily our response focuses on the impact of HIPs and EPCs on local authority trading standards services. We have also made general comments about our perceptions of its impact on consumers and the industry. We have answered your 3 specific questions and added some general comments about enforcement issues.

LACORS has worked continuously with Communities and Local Government throughout the various consultation stages. We felt that the working relationship with the CLG officials has been positive and we were especially pleased that the new burden imposed by these regulations on local authorities was recognised and also that CLG have agreed to work in partnership with LACORS to ensure at least 1 -2 officers per authority are provided with training on HIPs/EPCs free of charge.

Did you consider that the Home Information Packs (HIPs) Regulations effectively served the Government's aim of making the home-buying process easier and more transparent?

Although LACORS can appreciate the philosophy behind the proposals for HIPs, without amending legislation such as the Law of Property Act 1925, LACORS does not perceive how HIPs will make the home-buying process easier and more transparent. We do not believe that the introduction of HIPs will prevent the process from remaining fragmented as it will always consist of a chain of buying/selling transactions requiring a number of parties working in conjunction to complete transactions successfully.

In particular we feel the enforcement provisions means that the regulations are likely to have limited impact. This is detailed later in our submission.

In July 2006, DCLG announced that Home Condition Reports would not after all be a mandatory element of HIPs. This is one of the main changes made by the 2007 Regulations. In the light of these changes, how effective do you think that HIPs will be in delivering the same aim?

Although LACORS considers that a Home Condition Report (HCR) was a useful element in the pack, we do not believe it would have prevented delays or wasted costs being incurred. Buyers, generally, cannot secure a mortgage until the lender has obtained a valuation. We understand most mortgage companies had not agreed to waive this requirement even if HCRs were available. Many prospective (especially first-time) buyers rely on the valuation, partly through lack of awareness that it does not offer any protection should faults be found later, and partly for financial reasons, because full surveys are expensive. Even though the rights to a HCR made available by the seller can apparently be passed onto the buyer, we feel that the purchase of a home is too large a transaction to convince a buyer to rely on a document that is not a survey has been provided and paid for by the seller. We anticipate that lawyers/conveyancers would always recommend that the buyer instruct their own surveyor in order to protect their interests because the seller's HCR might not be impartial. Likewise, a good lawyer/conveyancer would always recommend that the buyer obtain searches and other documents, some of which become out of date within 3-6 months, prior to completing on a property transaction, in order to ensure that the information the buyer has is up-to-date. Considering that the seller will have paid for the original HCR and searches and the buyer will have to pay for a survey and later searches, LACORS does not understand how this helps the process.

DCLG have said that Energy Performance Certificates (EPCs) will serve the aim of helping to reduce carbon emissions from homes, and that an updated EPC will have to be produced every time a residential property is marketed with an HIP. How effective do you think EPCs will be in meeting this aim? Do you consider that it is appropriate to link EPCs with HIPs in the way proposed by the Government?

LACORS fully appreciates that the Government is aiming to reduce carbon emissions. Under the proposed HIPs regulations CLG has designated Local Authority Trading Standards Services as the enforcer for EPCs for domestic sales. Despite strenuous representations by LACORS, CLG has also designated LA Trading Standards Services to be the enforcer for all sectors except new-build which falls to Local Authority Building Control. LACORS remains unconvinced that trading standards services are the right enforcement agency for the rental and display sectors. Trading standards officers do not have expert knowledge and have no experience in the rental and display sectors where other agencies, such as environmental health and housing officers have greater expertise and experience.

LACORS has reservations about the link between EPCs and HIPs in the way proposed and we would have preferred implementation of EPCs across the sectors to occur at one and the same time.

EPCs will add extra costs to the buying and selling of homes although they may create an angle for price negotiation. However LACORS does not believe that the impact of carbon emissions or cost of fuel bills of their proposed home purchase will be of paramount importance to consumers when compared to other factors such as location and price.

Enforcement Issues

Beyond the problems with the principles behind HIPs and EPCs as outlined above, we also feel the enforcement provisions are problematic and will exacerbate the effectiveness of these regulations in delivering government policy. LACORS strongly lobbied for the breaches of the regulations to be a criminal offence (in the same way as other consumer protection law, including offences by estate agent for misdescribing property) and to use fixed penalty charges which can be enforced in the Magistrates Courts if people refuse to pay (in the same way as for littering, graffiti, sales of alcohol to children etc). This was rejected and instead local authorities are left with the only enforcement tool being a £200 penalty that is only enforceable through the civil courts. We feel this level of penalty is very low to provide an incentive for compliance. Furthermore we believe it unlikely that local authorities will pursue non-payments of the fines because civil court action is expensive and local authority trading standards staff have no rights of audience in the County Court, whereas they do in the Magistrates Court, meaning they have to pay for lawyers to attend court.

In addition, the HIPs regulation enforcement provisions mean that if a trading standards officer carries out any routine checks or follow up complaints where it is suggested that someone does not have HIP, then that person is not required to produce one immediately and indeed has 7 days to be able to produce one after a request by a local authority. Furthermore, a person is not required to comply with such a request if he has a reasonable excuse for not complying".

19 April 2007


 
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