To ask the Secretary of State for Transport what steps he is taking to ensure that Network Rail meets its targets for renewal efficiency. 
It falls to the independent Office of Rail Regulation (ORR) to determine and monitor delivery of the targets to improve Network Rail's renewals efficiency, which the ORR sets for each five-year control period.
To ask the Secretary of State for Transport what targets he has set for passenger 12 Jan 2009 : Column 400W
satisfaction on each rail franchise; and how train operating companies performed against these targets in (a) 2006-07 and (b) 2007-08. 
All train operating companies are required through their franchise agreements to participate in the National Passenger Survey which measures passenger satisfaction. Passenger Focus publish the results on their website:
National Passenger Survey targets are set for the following franchises: Arriva Trains Wales; Chiltern Railways; Southern and TransPennine Express. These train operating companies are required to produce and implement action plans related to their National Passenger Survey results as required. The National Passenger Survey targets are found in the franchise agreements for each of these train operating companies, available on the DfT website:
National Passenger Survey targets are not set for other train operating companies. Other train operating companies (except for c2c) measure the inputs to passenger satisfaction in a service quality management system. They may still be required to produce and implement action plans related to their National Passenger Survey results as required.
c2c have targets, and are required to produce action plans as required, based on their own Customer Satisfaction Survey (not National Passenger Survey). The targets are in the c2c franchise agreement which is available on the DfT website: