Compensation Bill [Lords]


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Mr. Heald: So the exemption will be for all trade unions, but what would happen if, for example, the Union of Democratic Mineworkers or the National Union of Mineworkers in Durham misbehave? Will the Minister change the exemption so that it reads, “All trade unions except the north Durham miners, the NUM or Vendside.”? How will it work?
Bridget Prentice: It will work quite simply. If the TUC tells the Secretary of State that a union has not risen to the standard it expects and it is not following the code of practice, the Secretary of State can remove the exemption. The union will then have to apply for authorisation under the regulations. If it does not apply, it will not be able to practise in that fashion. That is how the proposal will work.
Mr. Hamilton: I thank the Minister for giving way. I take her point about the TUC, but the Scottish Trade Union Congress is a separate body. As the proposal will, I hope, be rolled out throughout the UK, it will have to be discussed with the STUC, as well.
Bridget Prentice: I take my hon. Friend’s point. I will ensure that the STUC is also involved in the discussions.
We should remember that all trade unions have to comply with general consumer protection law as well as with the specific legislation relating to trade unions and their conduct. As some of my hon. Friends have argued, it could be said that trade unions are already extremely well regulated by a raft of the laws that relate directly and solely to them. If Members think that trade unions will be let off the hook, I can assure them categorically that that will not be the case.
Mr. Heald: As I understand it, the Minister is saying that the TUC will be the regulator. For everybody else, regulators can knock the door down, go in with a search warrant, require documents and so on, but the TUC is not equipped to do that to Vendside or the UDM, is it?
Bridget Prentice: The hon. Gentleman is missing the point. The point regarding the exemption for trade unions is that there will be a code of practice. If an individual trade union does not behave in line with that code, the TUC can report it to the Secretary of State—the regulator—who can then withdraw the exemption.
Mr. Kevan Jones: Is it not the case that if a trade union refused to agree to the code of conduct, it would be regulated automatically? However, may I urge that matter not be left solely to the TUC? The Secretary of State should be able to decide whether to withdraw the exemption based on complaints from consumers or Members of Parliament.
Bridget Prentice: I can answer yes to both those points. I think that I said on Second Reading, in relation to those who would be regulated, that the Secretary of State does not have to wait for a national audit decision, but can, through Members of Parliament or other individuals, look into a case if there is a suggestion that someone is not behaving reputably.
John Mann: The UDM is in a unique position, because there are no consumer rights for those who did not go through solicitors. Such consumers cannot even see their client file, unlike those who go through a solicitor. Will the Minister ensure that when the Bill is enacted, those consumer rights will come into place for those who currently have none?
Bridget Prentice: That will happen. The UDM-Vendside—whichever is the company—would have to be regulated. As a company acting in that fashion, it would have to apply for authorisation.
Mr. Heald: I am surprised to hear the Minister say that because the UDM is a union, although not a member of the TUC. She says, “acting in that fashion”, and that trade unions will be exempted. How will that work?
Bridget Prentice: I am saying that the organisation—UDM-Vendside, as a number of Members have called it—is clearly a commercial claims farming company and therefore would be subject to regulation as laid out in the Bill.
Mr. Kevan Jones: Is it not the case that the organisation would be covered because it would not be able to meet the code of conduct as outlined? Likewise, if complaints were made by Members of Parliament, as they have been, clearly the Secretary of State would not exempt it.
Bridget Prentice: My hon. Friend makes a good point. The organisation would have to comply with the code of practice and, like trade unions, as I have described, show that it is prepared to abide by that code. The TUC will have a role in monitoring the activities of its affiliates and in informing the Secretary of State about any behaviour that it believes falls below the required standard.
The code of practice will provide an objective public benchmark against which trade unions will be judged. If there is sufficient evidence that the standards of service offered by certain unions has fallen below the requirements in the code, the Secretary of State will withdraw the exemption.
Simon Hughes: Will the Minister give way?
Bridget Prentice: Let me answer the point about putting an exemption in the Bill raised by my hon. Friend the Member for Barnsley, West and Penistone. I do not want an exemption to be put in the Bill because that would not give the Secretary of State the flexibility to deal with rogue behaviour in the way that I have described. If the provision were in the Bill and rogue behaviour occurred, we would have to have to act through primary legislation and the consumer could continue to suffer.
Simon Hughes: Will the code make it clear to any union member that they can at any time see any file of theirs held by any law firm without any cost?
Bridget Prentice: I have been asked questions like that in the past and have had to be careful when speaking about the role of solicitors and their files and what they consider to be confidential documentation and what is not. I would like to return to the hon. Gentleman on that specific issue, because it might relate to solicitors’ rules and I do not want to make a statement that might not be accurate.
I hope that I have clarified the Government’s position. My hon. Friends have made a very powerful case for exempting trade unions and other not-for-profit organisations. I hope that, as a result of this comprehensive debate, the hon. Member for North-East Hertfordshire, who admires the work that trade unions do, will feel sufficiently reassured to be able to withdraw the amendment.
If a body regulated by the regulator—the Secretary of State—does anything in breach of the codes of conduct issued by the regulator, a massive raft of powers become available to the regulator to investigate abuses. We know from what has been going on that it is quite hard to investigate abuses. It has been hard to get hold of the files, people have been obstructive, and obstructive actions probably continue. I am sure that that is why the Minister has the draft Compensation (Claims Management Services) Regulations 2006 and has put into them all the powers for the regulator to act if information is not being provided and there is, on the face of it, a credible allegation of contravention of the codes of conduct.
I do not see that that is in any way equal to what is proposed for trade unions. If there is no investigator and no powers of investigation, how will Brendan Barber of the TUC get to the truth? That just does not stack up. If the UDM is to be exempted, who will get in there and investigate Vendside? The hon. Member for Bassetlaw has had a heck of a job to get the least information out of Vendside—at least, that is my understanding of what he has been saying—so where are the powers? As far as I can see, there is no question but that Vendside-UDM—I think the provisional wing is called Vendside—will be exempt. What a ludicrous notion.
Mr. Kevan Jones: The hon. Gentleman does not quite understand what is proposed, because it will not be exempt. Let us say that a trade union signs up to the code and then acts in the way Vendside-UDM have acted. The hon. Gentleman asks what the powers will be. The Secretary of State will withdraw the exemption and then the regulator will be able to kick the doors in, as the hon. Gentleman says, to find out what has been going on.
Mr. Heald: No. Let us compare the two situations. Let us say that the organisation is regulated—not exempt—and that an apparently credible allegation is made of a contravention of the code of conduct that the regulator issues, there are powers to obtain documents, powers to search and a whole raft of other powers. That is the first position.
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The second position is that the organisation are exempt. Let us say that the hon. Member for Bassetlaw hears an allegation and wants to investigate it. Will he be given the file? Well he has not been so far. He has had to struggle to get the files. Will anybody be able to come in and help him to investigate—Brendan Barber, for example? Why would the UDM let him have anything? Equally, if it were the NUM, how satisfied is the hon. Gentleman after what went on in north Durham that he would get all the co-operation he required? There need to be some teeth. If Ministers are saying that we need all these powers of investigation, why should these cases not be covered in the same way?
Mr. Kevan Jones: In the case of the Durham NUM, I accept, like my hon. Friend the Member for Bassetlaw, that the present position is very difficult because there is no method of getting redress for these individuals apart from through the Law Society. If in future the union were signed up to a scheme, it would have to abide by that code of conduct. I agree with the hon. Gentleman. I want to be clear what is in the code of conduct. To protect the consumer it needs to have both a complaints procedure and a system to remedy complaints. That would solve the problems of those individual cases. If it got to the stage that we have reached in Durham and Nottinghamshire with Vendside and that number of complaints, surely the Secretary of State would have to act to withdraw the exemption. That would lead to the draconian powers of kicking doors in that he described being able to be used against those unions.
Mr. Heald: I do not know exactly how long it has taken to investigate the Vendside claims and to get hold of the files, but I know that it is years. Is the hon. Gentleman satisfied that we have an agreement for the trade unions, including the two that have misbehaved, which means that if they want to they can sign up to the code saying, “Oh yes, of course we will behave,” and when allegations are made can be difficult about it saying, “We have done nothing wrong, why should we produce our files?” Who will make them do so? Nobody.
One would not have a panoply of regulations like the Compensation (Claims Management Services) Regulations 2006 if they were not needed—well, I do not think that the Government would do that in this instance, or at least I hope not. If this is necessary to tackle these sorts of people why should it not apply to the sort of people in north Durham and Vendside-UDM who we know have been misbehaving. It seems daft to let them off.
Paddy Tipping: I do not want to pursue Vendside endlessly—I leave that to my hon. Friend the Member for Bassetlaw—but it is clear that as things stand, Vendside could not be exempted. First, it is a claims handler, secondly it is a limited company, not a trade union and, thirdly, the bulk of its work is not for members, but for a wider audience. I would be pursuing the Minister hard if there were any chance of Vendside being exempted in its present form. It will have to change its behaviour fundamentally.
Mr. Heald: Forgive me for being a suspicious old lawyer, but when Claims Direct was sued as a claims handler, it started arguing that it provided insurance services. It is not beyond the bounds of possibility that if the powers do not apply to trade unions, Vendside, which, let us face it, is a union—it is the UDM and a creature of the union—will maintain that it is a union. I am sure that it will. In fact, I think that it is doing so. Those people are prepared to be inventive. We know that claims handlers are already setting up in Fuengirola so that they do not have to comply with the regulations. We should not simply accept that these sorts of people who have a lot of money at stake will behave in a decent way.
Mr. Hamilton: We are talking about 6 million trade unionists. For the past half hour, the hon. Gentleman has been referring to an industry with less than 5,000 people. Why does he not say what he really means? He is attacking the trade unions, as he always does.
Mr. Heald: Let me put it the other way. I am a lawyer; there are about 100,000 lawyers, and I do not suppose that more than a handful could be criticised in the area under discussion. Raley’s, Thompsons and perhaps two or three other firms have been mentioned, but I accept that the entire legal profession should be properly regulated. The question for the hon. Gentleman is, what is he afraid of? Why does he want an easy deal—easy street—for the trade unions? The people who are affected have been described as consumers, but they are the victims of poor health and safety provision in the workplace. He said that he has been a trade unionist his whole life, so I would have thought he would have cared about that.
 
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