NHS Redress Bill [Lords]


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Division No. 4]
AYES
Baron, Mr. John
Hurd, Mr. Nick
O'Brien, Mr. Stephen
Stuart, Mr. Graham
Walker, Mr. Charles
NOES
Burnham, Andy
Irranca-Davies, Huw
Johnson, Ms Diana R.
Mallaber, Judy
Morgan, Julie
Pugh, Dr. John
Salter, Martin
Simon, Mr. Siôn
Snelgrove, Anne
Question accordingly negatived.
Dr. Pugh: I beg to move amendment No. 23, in clause 8, page 5, line 9, at end insert—
‘(c) the joint instruction by those seeking redress and the scheme authorities of medical experts.'.
The proposal is in line with the general cultural tone that the Government have tried to set. I am referring to allowing the NHS to own the scheme and to make whatever changes it sees fit to instil confidence in the scheme. The mechanism as envisaged would apply only to cases that had not already been resolved proactively by the scheme and cases in which patients felt that redress should be offered but the scheme authority did not agree.
Based on information provided by the NHS and by the patient’s adviser, the medical expert would assess eligibility for redress, and the scheme authority would follow the findings of the medical expert. This would introduce an element of independence into the scheme and, more important, independence over the issue of eligibility. Without the availability of this mechanism, dissatisfied patients are more likely to go to the courts and the resulting costs are more likely to be a great deal higher.—[Interruption.] I do not know what electronic gadgets hon. Members have on them that make strange noises unexpectedly. Normally, when one proposes amendments such as these, the Government suggest that, as they would be very expensive—
The Chairman: Order. I will suspend the Committee while we find out what is making the noise.
10 am
Sitting suspended.
10.1 am
On resuming—
Dr. Pugh: Normally, the Government say that such amendments would be horrendously expensive to implement, and they do the exotic modelling that they seem so good at, which adds appreciable cost to it.
It is nice that in this case it is not a purely hypothetical amendment. What is being proposed reflects very much the resolve schemes that are currently being piloted and the speedy resolution scheme in Wales. It is perfectly possible to quantify their effects and to see that in many cases they save litigation costs.
However, if the empirical argument for the pilots was not good enough, there does not seem a great deal that the NHS can lose if the amendment is accepted. If the Government are correct, the NHS will recognise its own errors and offer suitable redress anyway. Unmeritorious cases are likely to be screened out first by the specialist advice and certainly by the lawyers, because under the resolve schemes, they are paid a relatively modest fee only if they are successful. If the medical report is not favourable, there is no compensation to the patient or fee for the solicitor.
Given that background of experience and the fact that the proposal is not out of kilter with the thrust of the Government’s suggestions, there should be no principal objection to the amendment.
Mr. Siôn Simon (Birmingham, Erdington) (Lab): I understand that the Bill already includes Government amendments made in the other place which are similar to those we are discussing, which provide for the possibility of making the suggested type of arrangement. I am not sure whether this amendment is the best way of introducing what I would like to see, which is a slight strengthening of the Bill, so that if this stage of the proceedings is reached without the mainstream scheme having produced a resolution, the presumption would be to proceed to a resolve or speedy resolution-type joint instruction. I have spoken to the Minister about the matter outside the Committee and I hope that between now and Report some wording can be found for an amendment that will give the Bill slightly more strength.
Mr. Baron: I can see exactly where the amendment is coming from and I have some sympathy with it, but it would expand the role of lawyers by involving them in the instruction of medical experts. I have a problem with that, because it brings us back to the involvement of lawyers. I would argue that the amendment is inappropriate as the intention of the Bill, in essence, is that there should be an internal offer-making process. Its purpose is to avoid legal costs rather than attract them. The amendment would add to the complication and replicate the court system, which was referred to in a debate on an earlier clause, again raising the general issue of involving lawyers. I suggest to the hon. Gentleman that if we truly want an open, transparent and non-adversarial system, the best way of accomplishing that is by keeping the lawyers out of the scheme until we get to the end, when the offer of compensation is made.
It is also not clear from the amendment whether such experts are to consider issues such as liability, causation, condition and prognosis. We shall therefore not support it.
Andy Burnham: To use the words of the hon. Member for Southport, the amendment is not necessarily out of kilter with the Bill, but nor is it necessary, because the Bill as drafted achieves precisely the aim that I believe he seeks. The amendment would insert a new subsection (2)(c), to provide that individuals must have legal advice when seeking jointly to instruct a medical expert in conjunction with the scheme authority.
First, the amendment is not appropriate, as the clause is concerned only with the provision of legal advice to individuals to whom an offer under the scheme is made. That is, the clause covers what must be provided to patients to whom offers are made. The joint instruction of a medical expert would usually be undertaken to inform decisions on eligibility or quantum, and would thus naturally occur before the making of an offer. The amendment is concerned with the provision of legal advice at an earlier stage, referring specifically to “those seeking redress”. An offer will not have been made to people seeking redress. The amendment therefore confuses the existing provisions and the important requirement for legal advice contained in subsection (2).
We accept the principle, which will be appropriate in some cases, for a jointly instructed medical expert to be engaged and that legal advice early in the process might be appropriate, as we discussed previously. That would enable the patient to be fully informed and involved in the joint instruction of such an expert. We will consult further following the passage of the Bill to determine the detail of when and how such services should be engaged. However, the Bill as drafted already allows for that to happen, and the amendment confuses the advice given at the point at which an offer is made with advice provided earlier in the scheme in perhaps more complex cases.
The hon. Member for Southport is not out of kilter with our intentions. In fact, he is very much in step with what we seek to do. I hope to assure him that there is enough in the Bill to give him confidence that legal advice will be made available where appropriate to those who need that help. However, it would not be right to accept the amendment, as it confuses the two issues. With those assurances, and having said that I accept the spirit of what the hon. Gentleman is trying to achieve, I hope that he will see fit to withdraw the amendment.
Dr. Pugh: The official Opposition’s position appears to be that they have a clear idea of how the process should take place and that, until a certain stage, lawyers are simply not in the frame at all. The Minister’s view is that lawyers might or might not be in the frame at various points, but that the Bill already caters for the kind of contingencies that are visualised. He has not resolved the fundamental problem of what will be done, when there is joint instruction of medical experts, to guide somebody who has no experience of the process and is working with an NHS organisation that has every experience of it. There is a problem to be solved, and we shall find out whether the Bill will eventually succeed in doing so.
I beg to ask leave to withdraw the amendment.
Amendment, by leave, withdrawn.
Clause 8 ordered to stand part of the Bill.

Clause 9

Assistance for individuals seeking redress under scheme
Dr. Pugh: I beg to move amendment No. 22, in clause 9, page 5, line 27, at end add—
‘(5) In making arrangements under this section, the Secretary of State must have regard to the principle that the persons providing services under subsection (1) should be able to demonstrate an appropriate level of expertise and experience in the provision of medico-legal advice in clinical negligence matters.'.
This is a probing amendment along the same lines as amendment No. 23. We are assuming that patients will be adequately, thoroughly and effectively advised so that the system can work as well as possible. The amendment would ensure that a provider of assistance and advice has expertise and experience.
In the statement of policy, assistance for those seeking redress is described as being provided through
“Patient Advice and Liaison Services (PALS) and Independent Complaints Advocacy Service (ICAS) type arrangements.”
Both of those organisations are commendable, and the people involved with them are doing worthwhile work, but neither is appropriate for empowering a patient to influence the outcome of an investigation that has to pass something legalistic such as the Bolam test. Patient advice and liaison services are not genuinely independent, being part of the customer care arrangements in the NHS, and ICAS is designed to help patients navigate the complaints procedure. Neither seems to fit the bill for the provision of complex advice in difficult circumstances, and they could not do so without changing radically their purpose, nature and set-up. That would be true even if the Government were to leave them alone for any length of time, which they rarely do, often being minded to abolish or change them or create different organisations in their place. The amendment would ensure that the advice available to individuals was appropriate and came from qualified people. I cannot see any fundamental objection to that, but other hon. Members might.
Mr. Baron: The hon. Gentleman has made clear the aims behind the amendment. I have some problem with it, because our view of the McKenzie-type friend is that it should be an informed lay person, able to provide support and guidance on procedures and ensure that a patient does not feel at a loss within the system. The clause enables the provision of that sort of person. The amendment would introduce substantive legal and perhaps medical advice at all stages of the process, rather than at the end as is currently envisaged. I therefore return to points made on preceding clauses, upon which I shall not expand. The amendment would add complexity and potential expense and go some way towards replicating the courts system.
Dr. Pugh: I think I said that this was a probing amendment, and I primarily intend to find out what arrangements the Government intend to provide to support patients. I have no fixed idea of what they might be.
 
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