NHS Redress Bill [Lords]


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Sandra Gidley: I am tempted to divide the Committee on amendment No. 15, as it seems to have support from several directions. I listened carefully to the Minister, who made a valid point about the proposal being unnecessary in every case, but I believe there should be provision for patients to ask for a report if necessary. Therefore, I give notice to the Minister that I shall table further amendments on Report to try to pin down the detail, get the proposal right and strike the right balance. I beg to ask leave to withdraw the amendment.
Amendment, by leave, withdrawn.
Sandra Gidley: I beg to move amendment No. 14, in clause 3, page 3, line 22, leave out paragraph (b).
I hope that the debate on this probing amendment will not be as long as the last one. Ministers confirmed that compensation payable under the scheme will be consistent with the compensation payable if the case had been dealt with by the courts, and there is some logic in that. However, the issue is whether it is logical to put a cap on any individual head of claim because the clause could mean that some cases are undervalued or that patients feel short-changed by the scheme. The limit envisaged for the overall limit of compensation payable is £20,000.
The purpose of the amendment is to try to establish the rationale for the Government’s decision to limit compensation for pain and suffering, to discover why the figure of £20,000 was believed to be the most appropriate, and to find out how it will be reviewed.
Mr. Baron: I remind the Committee that clause 12 attempts to separate fact finding from fault finding and to establish an independent and rigorous investigation. On compensation, under the Bill the offer of compensation from the NHS Litigation Authority is but one avenue that patients can take at the end of the fact-finding stage. At that point other avenues are open to them; they can listen to what the NHSLA has to say, go to resolve-type schemes or to the court outside the scheme to seek appropriate compensation. That is worth bearing in mind, although I have some sympathy with the point of the hon. Lady’s amendment.
Andy Burnham: The scheme that the Bill creates is intended to be a fast-track, out-of-court settlement scheme for clinical negligence cases. In creating the scheme the Bill preserves some flexibility in how matters are dealt with in secondary legislation and in taking forward discussions with stakeholders. It is intended that the redress scheme will provide for financial compensation to be offered. The hon. Member for Romsey is right; the policy statement that accompanies the Bill indicates that the figure will be £20,000.
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Clause 3(5) requires the scheme to specify an upper financial limit on compensation. That may be an upper limit on the total financial compensation that may be included in an offer under the scheme, or an upper limit on the financial compensation that may be included in an offer for pain and suffering—what might be termed general damages. It is our stated intention that financial compensation offered under the scheme will be broadly equivalent to the compensation that could be provided in a successful claim in court. The Bill was amended in another place to clarify that, and the flexibility allowing for more than one cap was removed.
Further, clause 3(4)(b) gives us the power to
“make provision with respect to the assessment of the amount of any financial compensation.”
It is intended that the scheme may provide that a person seeking redress must be offered general damages for pain and suffering in line with the law on damages.
Special damages, be they loss of earnings or other costs incurred as a result of injuries sustained, must be assessed in the light of whether there is adequate proof of loss and whether they can properly be claimed as special damages in accordance with the law that governs what types of loss a claim for special damages can include. The intention is that the scheme will initially specify an upper limit of £20,000. If a case is thought to fall just above that threshold, it may be appropriate for it to be referred to the clinical negligence scheme trust and resolved outside the NHS redress scheme. The limit will be reviewed after three years with a view to considering whether it would be appropriate to alter it or to apply a limit only to the pain and suffering element. To answer the hon. Lady, we wish to keep our options open and retain flexibility within the primary legislation to take either of those options. Either way, it is intended that offers will remain equivalent to what could have been received through the courts.
This issue was raised on Second Reading and is perhaps worth revisiting. I do not believe that there is any incentive in the scheme for NHS bodies knowingly to make offers lower than what could be achieved by going through the courts, as that would simply prolong cases and provide people with incentives to take their cases through the courts. Once an offer has been made, the patient, or individual eligible for redress, will be able to have the facts checked through the legal advice available to them, so financial compensation can be checked independently. There will be no advantage in knowingly offering less, because such offers will simply be rejected. That would be counterproductive to the overall aim of the scheme, which is to get settlement in as quick, satisfactory and cost-effective a way as possible.
The amendment would remove the requirement for the scheme to impose an upper limit, and I would resist that, because it is appropriate for more complex cases to continue to go through the courts. Fundamentally, the redress scheme is designed as a fast-track, out-of-court settlement scheme for cases of low value. We will review its operation three years after implementation, but we do not consider it appropriate for complex cases to go through that route.
The hon. Member for Romsey asked how we arrived at the figure of £20,000. It was reached by examining low-value legal clinical negligence claims that were settled by the NHS Litigation Authority in 2002-03 and 2003-04—about 4,090 and 5,690 cases respectively. The cases showed that legal costs were disproportionately high for claims with a value of up to £20,000. Cases settled over that limit showed a significant reduction proportionately in the percentage costs of legal damages. Our modelling suggests that an overall upper limit on the amount to be offered under the scheme strikes a balance between speedy resolution and an effective saving on legal costs. We believe that it is right that more complex cases should be dealt with by the courts, in which detailed legal arguments can be fully rehearsed.
Mr. Stuart: The Minister said earlier that there would be no incentive for trusts to offer a lower amount than could be expected through the courts. That is a little disingenuous: this is a fast-track scheme, so there would be speed and certainty in the process whereas the courts have neither speed nor certainty. It would be rational to expect patients to accept lower amounts than they might accept in the courts. To what extent has the Minister looked at incentives, both for the trusts to put in lower offers and for patients to accept them? I do not think that one can maintain that there is no incentive to offer a lower amount when in fact it is a fast-track and certain process.
Mr. Burnham: I understand the hon. Gentleman’s point and, in many ways, the Bill and the scheme that will come from it open up access to justice for the less articulate, the less wealthy and those who traditionally would have got fed up and abandoned the process before they could go through a case. Perhaps, indeed, those are the people who are less likely to come and speak to an MP. It is precisely for those people that this scheme is being created. It is important that there is not a reactive feel to the scheme but that the NHS takes forward schemes of its own when it realises that there may be a case of negligence. For these reasons, it is absolutely right that the scheme should be structured in this way.
The crucial point comes when people say that this has provided redress and that they have therefore signed away their ability to take it further through the legal process. At that point they should be supported with independent legal advice, and that is what we intend to give them. They will then be able to make a balanced judgement on the basis of what they are being offered, the quality of the apology, the depth of the explanation and the financial compensation, if appropriate. At that point they can decide whether they feel they have redress and whether they want to take the matter further. They then have to consider time, frustration and the problems that cases can cause. People can become very engrossed and bogged down by these cases, and one of the difficult things at the moment is that people are forced into that route to get redress, which is obviously wrong.
People will have to make a judgment but there would not be an incentive to make an offer that was of much lower monetary value and, indeed, the independent legal advice will assist individuals in coming to that judgment.
The essence is that we want a scheme that is flexible and that can be sensibly extended at the three-year point, if the evidence suggests that there would be good reason for doing so, without our coming back to primary legislation. That is why the Bill is drafted as it is. There is nothing underhand about paragraph (b), and we are not seeking to limit compensation in any way; it simply ensures that all the cases that could sensibly fall within the ambit of the NHS redress scheme are able to do so. We continue to say that the most complex, difficult cases, where much greater sums of damages are involved, should go through the courts, so that they can be dealt with properly and in detail. With those words of explanation, I hope that the hon. Lady feels clearer about our policy intention, and I urge her to withdraw her amendment.
Sandra Gidley: I said that this was a probing amendment to try to establish Government thinking and put it on record. I am not greatly wedded to the amendment, so I beg to ask leave to withdraw it.
Amendment, by leave, withdrawn.
Clause 3 ordered to stand part of the Bill.

Clause 4

Commencement of proceedings under scheme
Sandra Gidley: I beg to move amendment No. 21, in clause 4, page 3, line 34, at end insert
‘provided that any individual who meets the requirement of a scheme to commence proceedings shall have the right to bring such proceedings’.
The Chairman: With this it will be convenient to discuss the following amendments: No. 16, in clause 4, page 3, line 40, at end add—
‘(3) A scheme must make provision for the commencement of proceedings under the scheme at the request of an individual seeking redress under the scheme’.
No. 17, in clause 4, page 3, line 40, at end add—
‘(3) Proceedings under the scheme will not be commenced without the permission of an individual who may be the recipient of redress under the scheme’.
Sandra Gidley: Amendment No. 21 was tabled because although we hear a lot these days about a patient-centred NHS, and about the patient being able to exercise choice, it seems to me from the Bill that the Secretary of State will decide which patients are eligible to bring forward the complaints.
It is not at all clear what sort of restrictions could be put in the way of a patient who seeks to bring forward a complaint under the scheme. The amendment gives individuals the right to bring proceedings, and there are no restrictions on that. I have given some thought to who one might want to restrict, if there were a problem in the NHS, and the only situation that I could think of offhand would involve a complainer, not exactly vexatious but with a history of making complaints against the health service, and who might have another agenda. Although someone might be annoying and an irritant, and might come back again and again, there may be an occasion when that person has a genuine complaint that needs to be looked into. I find it difficult to understand how the Secretary of State will restrict who will be eligible, but that provision is clearly in the Bill, and it could be quite heavy-handed and prevent people from coming forward. In the amendment, we seek clarification on who will be allowed to bring forward a complaint, and who will not, because that is just as important.
Amendment No. 16 gives an NHS patient or their representative the right to seek redress under the scheme if they feel that they have been harmed by NHS treatment and meet the eligibility criteria of the scheme. As the Bill is drafted, the Secretary of State and the scheme authority have the right to determine who can seek redress.
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It is important to have transparency. One should also consider other cases in which a patient could complain but does not want to, or changes their mind. The NHS could learn lessons from pursuing the complaint in such cases. The other parts of the scheme—fact-finding and the provision of reports to establish what has gone wrong and the measures that should be taken—are important in the greater public interest. However, there should perhaps be a right not to continue if it is in the interests of the individual. That is the thinking behind amendment No. 17. I shall leave it for the Minister to provide clarification.
 
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Prepared 14 June 2006