Fourth supplementary memorandum submitted
by the Inland Revenue
Information on which forms are currently available
to SA customers online and when remaining schedules will be brought
1. We have added two further schedules this
year which now means that the Inland Revenue online, the Inland
Revenue electronic tax return, covers 91.47 per cent of unrepresented
2. The Internet service for Self Assessment
already accepts electronic returns generated by alternative products.
Many of these cover all schedules (the only exception to this
is the dedicated Members of Parliament schedule which covers their
Parliamentary allowances and expenses).
3. We will continue to review the scope
of SA Online. We will need to strike a delicate balance between
the benefit to the customer and the development costs of any additional
schedules, which are used by relatively few customers particularly
A table showing tax returns we received between
1996-97 and 2000-01
4. I would refer you to my letter dated
5 March 2002, which included a table showing returns issued and
received for those five years. (attached)
Information on whether we estimate how many returns
will not be received by the deadline for the current year and
5. Our aim is to move our target which is
agreed with Ministers each year upwards over the coming years.
But until we have a better understanding of how we can best influence
behaviours in our customers around filing, accurate estimates
would be difficult. Our target for the current year is in our
Departmental Report and has been set at 90.6 per cent of returns
issued at 31 October 2002.
6. The Budget Payment Plan pilot, which
was the subject of my 13 May note to the Committee, was a local
test of the level of demand for paying monthly instalments towards
people's Self Assessment liability. We conducted the pilot in
Newcastle, and are now looking at how best to develop a range
of convenient and effective electronic payment options, including
7. We already take payments by debit card.
This is a national facility for Self Assessment payments, based
in our St Austell office. A taxpayer wanting to pay us in this
way phones our Debit Card Line (which is charged at local rates)
with his or her debit card details and tax reference number, and
the amount to be paid. The payment is authorised on-line and details
of the amount paid are notified electronically to our Accounts
Office and used to update the taxpayer's record.