Supplementary memorandum from the Office
of Government Commerce (PAC 2001-02/59)
The Office of Government Commerce has provided
the Committee with a copy of its Code of Good Customer PracticeWorking
with Suppliers, which is intended to improve working relationships
between departments and their key suppliers so as to realise value
for money improvements in procurement, including professional
services. How is it monitoring how the good practice which it
recommends is being adopted by departments?
The OGC Supervisory Board has endorsed the adoption
of the Code of Good Customer Practice across civil central government.
OGC plans to carry out a survey of both awareness and compliance
with the codeto be undertaken next summer.
In addition, suppliers have been invited to
report incidents of non-compliance with the code and report it
to the relevant department or to the Office of Government Commerce.
This is the first time suppliers have had such an opportunity.