Select Committee on Education and Skills Minutes of Evidence


Supplementary memorandum from Capita (ILA64)

FURTHER INFORMATION IN SUPPORT OF THE QUESTION RAISED ON PARAGRAPHS LEADING TO (Q511) FROM THE EDUCATION AND SKILLS SELECT COMMITTEE OF WEDNESDAY 13 FEBRUARY 2002

  As requested by the Chairman, Mr Barry Sheerman, Capita Group has checked on the question raised by Mr Andrew Turner.

  Whilst the DfES requested that Scheme and service remained closed—Scotland requested access to the system. As a result of re-opening the ILA system for Scotland on 31 December 2001 all Learning Providers, including those based in England, were able to only view (not change) the booking details of individuals booked on courses by that learning provider. This position was clearly spelt out as a condition of re-instatement of the system and this situation lasted until 7 January 2002. On the 7 January 2002 all non-Scottish Learning Provider passwords were de-activated which meant that English Learning Providers could no longer even view the course booking records described above.

  At no time could any Learning Provider actually update any English account holder record for any reason.

  In addition, following 7 January 2002 and in line with the Northern Ireland re-instatement, access to the system was re-instated only for learning providers declaring they had Scottish or Northern Ireland course bookings outstanding.

  Neither the ILA Centre nor Learning Providers were able to access the system between 25 November 2001 and 30 December 2001.

Capita

March 2002


 
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