Select Committee on Public Administration Minutes of Evidence


Examination of witnesses (Questions 400 - 419)

TUESDAY 23 JUNE 1998

MR ALASTAIR CAMPBELL, MR MIKE GRANATT and MR ROBIN MOUNTFIELD

  400.  But he uses you more, if I can put it that way. You are being used more by the Prime Minister because the other ones did not. Margaret Thatcher did not use the other one in the way you are being used.
  (Mr Campbell)  I think I have got a very good relationship. I am just looking here at another factor which is that the scope now of the media world has changed out of all recognition, even since Bernard Ingham's day. Now, in my office, we have still got the same number of people as not just Bernard Ingham, but Joe Haines had. In 1979 on Radio 4, you had Today, World at One, PM, The World Tonight, The World This Weekend. On TV, you had 15 minutes at lunchtime, 20 minutes in the early evening, and 30 minutes late on. That was 1979. Since then, you have got longer bulletins at lunchtime and early evening, you have got Newsnight, the breakfast news, On the Record, Breakfast with Frost, Westminster Live, News 24, Sky News, Channel 4 News, Powerhouse. It is a completely different media world. Now, the Prime Minister gets hundreds and hundreds and hundreds of requests for interviews from around the world every single day. He cannot meet anything remotely approaching 0. something per cent of them. All of those bids have to be dealt with, all of them have to be spoken to, and journalists who want briefings have to be briefed. He has to have somebody who is doing that and who is organising that whom he can trust, who knows his mind, who knows what he thinks about the big issues of the day, and indeed about the small issues of the day, and who can brief at the drop of a hat so that if anybody asks me a question, I can answer it.

  401.  So what you are saying, Mr Campbell, is that the media is making you?
  (Mr Campbell)  Well, it is just a job that I have to do. The job has changed since the days when Bernard Ingham had to do it. It is a much, much bigger media and again, to learn the lessons from the last Government, if you let that much bigger media control the agenda in the way that sometimes they want to do, then you get hit for six day after day after day. I actually think it is the duty of the Government constantly to communicate what it is trying to do. I keep hearing people sort of sneer about focus groups and the rest of it, but they are one means by which a political party or the Government can go and find out what people are actually saying. I do not think that is a bad thing; I think that is a good thing. It does not mean that you change the policies as a result of them, it does not mean you actually allow your lines to be dictated by them, but it means that you never stop communicating. I have been to focus groups where when people have discovered that you are doing them for the Prime Minister, for Tony Blair, they are amazed. They are actually amazed that they have a leader who keeps wanting to hear what they are saying and what they are thinking. Now, I do not think in a modern democracy you can ever stop communicating. Competence and communication have to go together and I think that goes for any big organisation.

  402.  Mr Mountfield, has your office changed? Has it changed from the past and Margaret Thatcher's day?
  (Mr Mountfield)  No, not in any substantive way. You used the word "presidential", but I do not think our system is presidential. It remains essentially a parliamentary system which I think is the opposite.

  403.  But you admit that it is now going that way?
  (Mr Mountfield)  No, I do not think it is. I think leadership styles differ and I think one could draw a number of parallels between the way Mrs Thatcher ran her office and her press affairs with the present situation.

  404.  So it has not changed that much?
  (Mr Mountfield)  I do not think so very much over that period.

  405.  So it might be right to say that it is the media that has changed rather than the office?
  (Mr Mountfield)  Yes, and I think we are living in an increasingly visible world where the media expect spokesmen to be a bit more open than in the past.

Mr Bradley

  406.  I would like to read a quote to see whether it gets support or otherwise. It is from evidence given to us previously and it runs like this: "It is the duty of every government to communicate its policies and its themes effectively to the public so that they understand it and so that the electoral process, the democratic process can take place and the people can react. It is a healthy thing". I do not know whether Mr Granatt wants to start and whether he subscribes to that point of view.
  (Mr Granatt)  I think a democratic government has its duty to explain and a right to be heard. I think that is what the Information Service is about and I think in an increasingly crowded media world, looking for the audience to talk to is much more complicated. Once upon a time, you could talk to the Nine O'Clock News and reach most of the population, but that is no longer true, so I do think that it is actually part of a government's duty to explain what it is doing.

  407.  Is that why, do you think, the association which represents your members has talked about the challenge of raising their game, that the communication effort is actually far more at the heart of government and the delivery of policy than it has been in the past? Would that be a fair comment?
  (Mr Granatt)  And what is at the heart of government is a matter for the Government of the day to decide. I think this Government has decided that it sees the communication of its policies and its programmes as a major part of the way that it operates.

  408.  As a professional of some standing, is that something that gladdens your heart?
  (Mr Granatt)  Yes, it does actually.

  409.  Could I ask Mr Mountfield whether that throws up difficulties and problems, the fact that the communication of policy development and the delivery of policy are so closely intertwined?
  (Mr Mountfield)  Not at all. I think it is entirely proper and I thought the quotation was a quotation from our report, but that clearly is not right.

  410.  Well, actually it is from Sir Richard Wilson, the head of the Civil Service.
  (Mr Mountfield)  It is just as well that I agree with it in that case, but it seems to me that it is entirely proper in a democratic society not merely that things should be communicated because it is people's right to know, but because people's understanding of policies will improve the effectiveness of those policies in their implementation.

  411.  Can I ask Mr Campbell, I doubt that you would demur from what your colleagues have said about the importance of communication from the Government's point of view, but do you feel faintly embarrassed that if the Government communicates its message properly, then the party of government reaps the dividends or is that just a more than acceptable by-product when things go well?
  (Mr Campbell)  Well, I think from memory it says in, is it your report, Robin, but there is this point made that there are bound to be inbuilt advantages to the party of government?
  (Mr Mountfield)  It is in the guidance.
  (Mr Campbell)  It is in the guidance for government information officers, that there are bound to be inbuilt advantages from the fact that you are in government. There is this central point about "a well-founded publicity campaign can create political credit for the party in government, but that must not be the primary significance or purpose..."[2] One thing I have been slightly worried about is any sense that somehow you have got Mike Granatt on the one hand who is worried about morale and training and personnel in the GICS and you have got us on the other hand who basically think the last lot did not know what they were doing so we have got to come in and show them how to do it. It really has not been like that. I know there have been a number of changes and that has obviously been unfortunate not just for the individuals concerned, but also its effect on morale. From my own perspective, I think that we, coming in from opposition, have been able to bring improvements to the way that the GICS is working, but likewise I think we have been able to learn things from the way that they have done things as well. One of the real boons of the last 15 months is that the transition has worked extremely well. In relation to how I fit into that, within our own press office there have been three personnel changes since the election. One has gone to the Strategic Communications Unit. That post was filled, following a series of interviews, all internal, and an excellent career civil servant has taken that position. The deputy civil servant press secretary that I inherited then took a senior job, has been replaced from within my office by an excellent young member of the GICS and he in turn has been replaced by another. They work extremely well. I actually think that the way that we have got the dividing line is clear, they know what they have to do, the special advisers know what they are supposed to be doing. There is actually greater clarity than there was in the days when Mr Tyrie and Mr Ruffley were special advisers. I think it is now much much clearer and I think that is better for all of us.

  412.  How do you respond when you and others are accused of control "freakery"?
  (Mr Campbell)  The job that I have to do is set out. It is one of coordination. There is no point complaining about these things when they are said because people are going to say them, that is fine. One thing I am very good at is differentiating between what is in the papers and what really matters. The fact that one or two people might think that the centre is too strong is fine. In relation to the way that we work, the kind of thing that we do did not start on May 2nd, it has been going on for years and years and years. What is true is that in Opposition we made clear that communications was not something that you tagged on the end, it is part of what you do. That is something that we have tried to bring into government. Let me say again in relation to the Mountfield Report, that was not Alastair Campbell and Peter Mandelson sitting down and saying, "Let us re-write the way that we work", that was a proper considered investigation of the way that the Government Information Service was working and how all of us might actually improve the way that we work. That is to the benefit of the Government. It is not a political point. I keep reading all this stuff about politicisation. I have never seen a substantive convincing piece of evidence about politicisation.

Mr Tyrie

  413.  How many posts were held by political appointees of the Government Information Service in the last Administration and how many are held now?
  (Mr Campbell)  I do not know the answer for the last Administration. In relation to special advisers, there is the policy unit.

  414.  I did not ask about that, I was asking about the Government Information Service.
  (Mr Campbell)  None. There are no special advisers in the Government Information Service, none at all.

  415.  But political appointments have been made to the Government Information Service.
  (Mr Campbell)  No, they have not.

  416.  What are you?
  (Mr Campbell)  I am the Prime Minister's Chief Press Officer.

Chairman

  417.  There is a factual point here. Are you going to dispose of that quickly?
  (Mr Mountfield)  The factual point is that Mr Campbell is not a member of the GICS and there are no special advisers who are members of the GICS and there are no appointments that have been made to the GCIS which were political appointments.

Mr Bradley

  418.  I wanted to pursue the line about the control of good communications. I think I accept, and I think most people who have given evidence to this Committee accept, that a coherent message is the duty of government, so that it can communicate effort through the press to the people we represent. For that message to be cogent and coherent it has to be coordinated and controlled. I want to go a little bit further. Is it your view that that kind of disciplined professional communication makes government more accountable insofar as it provides clear messages to the people who are elected on which they can take whatever decisions and react in whatever way they see fit?
  (Mr Campbell)  I think the public have the right to know what the Government is doing in their name at all times. We have the job of trying to communicate what the Government is doing often through—and I mean through rather than via—a media that, frankly, is more interested in doing other things. That means you have constantly to be modernising the way that you are doing that because the pace of change in the world of the media is phenomenal, it is changing all the time. We have got to be on top of that. The public look in at the media coverage of the political process and I think sometimes they can be forgiven for wondering what on earth it is all about. Let us take something which is happening today, David Blunkett's initiative on Education Action Zones. That is a hugely important thing. It will bring about real change for millions of people in this country. To be fair, it has led every single news bulletin today so far. So that is fine and that is exactly how we wanted it. But you also know that you are never going to get more than one big day on a story like that. So it is our job to think of how you get the next big day on it and then the next one and then the next one, because we need to be communicating constantly about the things that we said we would do and we need to be seen by the people to be focusing on them. The fact is I do not get terribly phased by a lot of the stuff that is in the papers because I have got a pretty good judgment about what is getting through. I think there are two worlds. I think there is a media village that tries to envelop the political process and then you have got what is happening out there. It is our job to keep focused upon what is happening out there and you do that by constantly communicating. Look at all the sneering stuff there was about the fact that the Prime Minister appeared on the Des O'Connor Show, but more people will have seen him on that than perhaps any interview he has done since the General Election. The fact that he is not being asked about the sort of things that he might be asked about in Parliament is not a reason for not doing that kind of thing. You have got to communicate in new and modern ways all the time otherwise the media, which is not the tame beast that Mr Tyrie was trying to suggest when they come along to my briefings, will set the agenda for you. It happened to the last Government and the Prime Minister is pretty determined it will not happen to this one.

Chairman

  419.  So it is the Mrs Merton Show next Saturday, is it?
  (Mr Campbell)  If they bid it will be considered.


2   Report of the Working Group on the Government Information Service, November 1997, Annex B (Guidance on the Work of the GIS), para. 8. Back


 
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